Refund policy
🔄 Return & Refund Policy
At [DropNDeal], customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
📦 Returns
You may request a return under the following conditions:
- The item is damaged, defective, or incorrect
- The item is unused and in its original packaging
- The return request is made within 3 days of delivery
To initiate a return, please contact us with:
- Your Order Number
- Clear photos/video proof of the issue
❌ Non-Returnable Items
We do not accept returns in the following cases:
- Change of mind after delivery
- Used or damaged products (not caused by us)
- Requests made after 3 days of delivery
💰 Refunds
Once your return is received and inspected:
- You will be notified of the approval or rejection
- If approved, your refund will be processed within 5–7 business days
💵 Cash on Delivery (COD) Orders
For COD orders:
- Refunds will be issued via Bank Transfer / Easypaisa / JazzCash
- Customers must provide correct payment details
🚚 Return Shipping
- Customers may be responsible for return shipping costs
- In case of damaged or incorrect product, we will cover the shipping cost
🔁 Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us within 3 days of delivery.
📞 Contact Us
For any return or refund requests, contact us at:
📧 Email: [dropdeal786@gmail.com]
📱 WhatsApp: [+923000050456]